{"id":2752,"date":"2025-06-02T17:31:39","date_gmt":"2025-06-02T17:31:39","guid":{"rendered":"https:\/\/levrai-iptv.com\/?page_id=2752"},"modified":"2025-06-02T17:34:40","modified_gmt":"2025-06-02T17:34:40","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/levrai-iptv.com\/home\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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At LevraIPTV Canada, we strive to deliver outstanding IPTV services and maintain complete customer satisfaction. We recognize that certain circumstances may warrant a refund request. This policy outlines our refund terms and procedures to ensure transparency and fairness for all our valued customers.<\/p>

Refund Qualification Criteria<\/strong><\/h2>

We will evaluate refund requests under these specific conditions:<\/p>

1. Technical Service Failures<\/strong><\/h3>

If you experience major technical difficulties that completely prevent service activation or normal operation, and our technical support team cannot resolve these issues within 48 hours of your initial report, you may qualify for a refund consideration.<\/p>

2. Service Misrepresentation<\/strong><\/h3>

When the delivered service substantially differs from the advertised features or specifications at purchase time, and we cannot rectify these discrepancies, refund eligibility may apply.<\/p>

3. Extended Service Disruptions<\/strong><\/h3>

Should LevraIPTV Canada experience continuous service interruptions exceeding 72 consecutive hours without adequate resolution, affected customers may be entitled to refund consideration.<\/p>

4. Billing Errors<\/strong><\/h3>

Any incorrect multiple charges or billing mistakes for identical services will be immediately corrected through prompt refund processing.<\/p>

5. Unintended Transactions<\/strong><\/h3>

Purchases made by mistake that remain unused may be refunded if reported within 12 hours of the original transaction.<\/p>

Refund Application Procedure<\/strong><\/h2>

To initiate a refund request, please complete the following process:<\/p>

Step 1: Initial Contact<\/strong><\/h3>

Contact our support team via email at levraiptv@gmail.com<\/a><\/strong> or WhatsApp at https:\/\/wa.me\/447518751266<\/a><\/strong>. Include your account information, transaction reference, and comprehensive details about your refund reason.<\/p>

Step 2: Review Process<\/strong><\/h3>

Our customer service team will examine your request thoroughly and may require additional documentation or attempt troubleshooting solutions to address your concerns.<\/p>

Step 3: Final Determination<\/strong><\/h3>

Following our complete review, you will receive notification regarding your refund status. Approved refunds will be processed within 3-5 business days of approval.<\/p>

Circumstances Excluding Refunds<\/strong><\/h2>

The following situations do not qualify for refund consideration:<\/p>